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Exam : Microsoft MB2-498
Title : Extending Microsoft CRM 3.0


1. Your company has a requirement that whenever a user creates a case in Microsoft CRM, a record is written to a custom application. As the custom application can be slow to update, you want to ensure that the code you write does not impact the Microsoft CRM user's experience. You also want to ensure that only data which is saved to Microsoft CRM is written to the custom application. How should you write the logic to update the custom application?
A. As a Pre-Callout.
B. As a Post-Callout.
C. Using client-side Java Script that runs on a form's OnSave event.
D. As a workflow assembly that is called from a workflow rule that runs on the Create event.
Answer: D

2. You are creating custom web pages that extend Microsoft CRM contact functionality, using the Microsoft CRM web service. You want your web pages to reflect any changes made to the Microsoft CRM entity and attribute display names. How should you do this, with the minimum of additional development work?
A. Read the display names from the Microsoft CRM web service MetadataService.
B. Read the display names from the Microsoft CRM web service CrmService.
C. Store all text in a satellite .Net assembly. Create a separate copy of the satellite assembly for each deployment with the relevant text.
D. Use .Net Reflection within your web pages to determine the entity and attribute display names at runtime from the WSDL generated by the Microsoft CRM web service.
Answer: A

3. You are creating an ASP .NET application to extend your company's Microsoft CRM implementation, and you want the application to resemble the Microsoft CRM application. How should you achieve this with the minimum effort, while ensuring your extensions are fully supported?
A. Reference the cascading style sheets used by the Microsoft CRM application.
B. Use the Microsoft CRM ASP .NET web controls within your custom pages.
C. Create .aspx web pages that inherit from the class Microsoft.Crm.Application.BasePage.
D. Use the styles in the cascading style sheet file template.css that is supplied with the Microsoft CRM 3.0 SDK.
Answer: D

4. You need to build some custom validation code that will force Microsoft CRM users to enter values in certain fields of an oppportunity once its CloseProbability exceeds 50%. If a user fails to enter appropriate data an error message displays, and they are prevented from saving the opportunity. How can you achieve this? Choose the 2 that apply.
A. Use a Post-Callout.
B. Use a Pre-Callout.
C. Use client-side Java script.
D. Use a workflow assembly.
Answer: BC

5. You have been asked to create a web portal for your company's customers which allows each customer to view the data stored against their Microsoft CRM account, but not any other accounts. The company has over 1000 customers who may use this portal, and you want to minimize the licensing cost, while maintaining sufficient security. What users and licenses should you use for this scenario?
A. Create one Microsoft CRM user account with a Microsoft CRM client license that is used by all customers. Use this account for authentication in the portal and for accessing Microsoft CRM data.
B. Create a separate Microsoft CRM user account for each customer, each with a Microsoft CRM client license. Use each account for authentication in the portal and for accessing Microsoft CRM data.
C. Create a separate, non-Microsoft CRM authentication mechanism for each customer in the portal. Purchase a Microsoft CRM External Connector License. Create one proxy account which the portal uses to access Microsoft CRM data.
D. Create a separate, non-Microsoft CRM authentication mechanism for each customer in the portal. Retrieve Microsoft CRM data directly from the SQL database using filtered views, hence no Microsoft CRM licenses are required.
Answer: C

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