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Exam : IBM 000-424
Title : IBM eserver zseries sales, version1


1. Which of the following statements best describes a customer's pain point that a sales specialist can immediately act upon?
A. "Which solution is right for my environment? There are so many to pick from."
B. "I cannot get the payroll done in time each month, and it is costing me dearly in penalties."
C. "Our outage window is one weekend a month. I cannot afford to have the system down any additional time."
D. "We are on older technology. I know that getting up to date will help us improve on our customer satisfaction."
Answer: B

2. The customer needs additional capacity and requested a used upgrade. The zSeries Sales Specialist has provided the customer with a used and new proposal. The new solution has lower costs over three years compared to the used solution due to significantly lower maintenance costs. The customer accepts the new proposal, but wants to make sure that everything about the installation goes smoothly. How can the sales specialist ensure that everything will go smoothly?
A. Offer IGS Operational Services.
B. Contact TechLine to involve services offerings.
C. Work closely with the customer and IBM teams to develop a pre- and post-installation plan.
D. Hand the pre- and post-installation tasks over to the technical specialist.
Answer: C

3. Which of the following operating systems is specially designed for the IBM eServer zSeries 800 and 890?
A. VSE
B. z/OS 1.4
C. z/OS.e
D. z/VM
Answer: C

4. Which of the following is the software pricing model that was introduced with the IBM eServer z890?
A. EWLC
B. NALC
C. PSLC
D. zELC
Answer: A

5. The customer's direction is to get off the mainframe because of cost concerns. Which of the following should the zSeries Sales Specialist do?
A. Convince the customer to only use the mainframe for a database server
B. Move on to the next customer since this customer is already leaving the mainframe
C. Work with the customer to migrate the zSeries workloads to a distributed platform
D. Work with the customer to understand their issues and see what can be done to preserve zSeries footprint
The customer's direction is to get off the mainframe because of cost concerns. Which of the following should the zSeries Sales Specialist do?
E. Convince the customer to only use the mainframe for a database server
Answer: D

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